from
per room per night

Chewton Glen, The New Forest, United Kingdom

hotel
238.67
sn
855883
New Milton, Hampshire, England BH25 6QS

Chewton Glen 5 Stars


Deluxe and effortlessly luxurious with an upscale spa, the award-winning Chewton Glen Hotel is near the coast on the edge of the New Forest.

Hotel Overview

Review of Chewton Glen, by Fiona Duncan

I'm going back to Chewton Glen, and that takes courage. Last time I was there, I pitched up with my overnight belongings in a straw basket with fraying handles, perhaps as a subconscious act of rebellion against the coifed perfection of the place.

As I was leaving, the then manager, famed for his attentiveness, raced over and insisted on taking the basket. There was a brief tussle, the handle snapped and bra and knickers, toothbrush, toiletries and teddy bear pyjamas spilled across the plush carpet. Whereupon he insisted on picking them up for me, one by one, and putting them back.

A return visit hasn't been high on the agenda, but if I want to make a study of successful, long-lasting hotels, I can't ignore this 58-room doyen of country house hotels, now in its 40th year.

Chewton Glen is an object lesson in luxury hotel keeping. Beginning with just

...

Review of Chewton Glen, by Fiona Duncan

I'm going back to Chewton Glen, and that takes courage. Last time I was there, I pitched up with my overnight belongings in a straw basket with fraying handles, perhaps as a subconscious act of rebellion against the coifed perfection of the place.

As I was leaving, the then manager, famed for his attentiveness, raced over and insisted on taking the basket. There was a brief tussle, the handle snapped and bra and knickers, toothbrush, toiletries and teddy bear pyjamas spilled across the plush carpet. Whereupon he insisted on picking them up for me, one by one, and putting them back.

A return visit hasn't been high on the agenda, but if I want to make a study of successful, long-lasting hotels, I can't ignore this 58-room doyen of country house hotels, now in its 40th year.

Chewton Glen is an object lesson in luxury hotel keeping. Beginning with just eight bedrooms and two bathrooms, its standards have never slipped, and it has paid back its investment with sky-high occupancy rates and a long list of accolades. And all this despite considerable drawbacks: the much-extended building is no beauty; there are no views; and it's in one of the most mundane places on the South Coast. Who wants to spend a weekend in New Milton?

Truckloads - or rather, purring carloads - of people, that's who. What it lacks in character it makes up in an astonishing array of amenities: orchestrated service delivered by a total of 210 staff; a state-of-the-art spa; private golf course; indoor and outdoor tennis courts. Not to mention the lavish bedrooms.

My recently revamped room was evidence of the contemporary touches that are gradually replacing yesterday's floral swags and drapes: black and gold walls, cool lighting, plasma screen TV, wireless internet connection, and a glamorous bathroom. It positively groaned with extras: even the postcards had already been stamped.

There have been other changes since my last visit. Then there was a lot of nonsense with silver domes being whisked away in unison to reveal the food, and "gentlemen" were required to wear jacket and tie. Nowadays domes and dress code have been banished, there are sparkly lights in the conservatory dining room and a new limestone floor with contemporary rugs in the lobby. The current manager, thirty-something Andrew Stembridge, tells me that 65 per cent of the guests are his age. I know the spa is a draw, but I'm surprised: there's something terribly cloying about Chewton Glen.

Continuity is the key to its popularity. Stembridge was promoted from deputy, while Luke Matthews has worked in the kitchen since 1993, becoming head chef 10 years later and retaining the luxury hotel's Michelin star. And the future? Owners Martin and Brigitte Skan recently announced that they are selling their adored hotel... to a regular guest. Continuity assured.

Chewton Glen is hard to fault, so why does the rebel in me always want to burst out here? It's so posh-but-not-posh, if you see what I mean; so groomed. As I make my escape across the hall, my grip tightens on my overnight bag.

Copyright 2007 The Hotel Guru

Facilities

Hotel Facilities: Business centre, Concierge, Gardens, Gym/Fitness centre, Indoor pool, Outdoor pool, Restaurant, Sauna, Spa & treatments, Steam room, Tennis courts
In room amenities: Flatscreen TV

Rooms

58

Awards

"UK's Favourite Spa Retreat" in Conde Nast Traveller 07; "Number One Country Hotel in England" in Travel+Leisure 06; Best Small Hotel in Gallivanter's Guide 06



Come for...

  • Spoiling service: staff ratio of 3:1
  • Lots to do, including tennis, golf and croquet
  • A pretty New Forest setting, that's only two hours from London

Not Suitable for...

  • Minimalists and party people.

Children

Chewton Glen is extremely family-friendly. Every kids' amenity possible including: family-friendly suites, mini bathrobes, games, baby equipment, registered nannies for babysitting, children's swimming and a kids' menu.


Eating in

Offering a variety of dishes from a selection of menu options the style of cookery is eclectic, and extensive use is made of fresh local produce such as wild mushrooms, vegetables and game from the New Forest, and seafood from local Christchurch and Lymington. The wine list in enviable. A selection of vegetarian options and low calorie dishes are available in the spa;


The Press Say

"Plush, portraited public rooms, croquet on the lawn and earl grey served in silver pots. A discreet face-lift has introduced contemporary styling and impressive technical wizardry..." Sunday Times 07


Reviews

Review of Chewton Glen, by Liat Joshi

Chewton Glen, on the edge of the New Forest, has frequently been lauded as the grand dame of English country house hotels. Its accolades range from five red AA stars to a Michelin star for the restaurant, and inclusion in many a list of top hotels.

But despite its charms, Chewton's management is aware that its stuffy image might be off-putting, so they've introduced a few nods to modernity. The re

...

Review of Chewton Glen, by Liat Joshi

Chewton Glen, on the edge of the New Forest, has frequently been lauded as the grand dame of English country house hotels. Its accolades range from five red AA stars to a Michelin star for the restaurant, and inclusion in many a list of top hotels.

But despite its charms, Chewton's management is aware that its stuffy image might be off-putting, so they've introduced a few nods to modernity. The restaurant's dress code has been relaxed, now merely preferring 'gentlemen' to wear jackets instead of requiring them to. Some of the public areas and one or two bedrooms have been refurbished without a scrap of chintz - although most of the place is still bedecked in florals. They've even fitted Bang & Olufsen sound systems in the rooms, although the CDs provided are unlikely to appeal to the younger guests Chewton is trying to attract - our rooms included Cliff Richard and Johnny Cash albums - not the sort of thing you'd find somewhere like Babington House.

It's a shame Chewton is trying to compete with the boutique hotels, as it does 'traditional English country house hotel' as well as anywhere. It has all the positive features expected of such an establishment - the croquet lawn, the manicured grounds, the afternoon teas - but none of the negative ones - the plumbing doesn't creak, the showers are forceful enough to keep even American travellers happy and the rooms are well sound-proofed.

In the restaurant, a largely youngish French team serves largely oldish English customers with an unusual mix of efficiency and friendliness. There's also a surprisingly lively atmosphere in there; this isn't one of those dining rooms where people talk in whispers and you can hear a teaspoon drop. The food mixes French and English ideas, uses plenty of local ingredients and lives up to expectations given the Michelin star. The five-course Menu Gourmand is particularly worth a go.

The newly built spa is noteworthy for its huge circular hydrotherapy pool; with trompe d'oeil ceiling that has tiny, star-like lights that come on at night. The hotel spa essentials are all there too - gym, exercise studio, treatment rooms, etcetera.

Even the smallest of the bedrooms, the Bronze rooms, are a generous size and Silver rooms, one level up, would easily be labelled junior suites in lesser establishments.

Many of the bathrooms have double showers and baths with room for two - and Molton Brown goodies to use in them. Add to these, complimentary half bottles of champagne and Valrhona chocolates on arrival, the smoothest of sheets, Frette bathrobes and Chewton is a pretty good bet for a saucy weekend away.

While the bathrooms mix modern and older styles, the bedrooms are firmly traditional. The owners have individually designed each one so details vary, but typically they have quite staid floral furnishings, mahogany antique furniture and fluted lampshades.

But despite the fact Chewton Glen doesn't provide the contemporary chic on offer elsewhere, even the most fervent boutique hotel fan will find it hard not to be seduced by the luxury and undoubtedly excellent service on offer.

from
per room per night

Chewton Glen, The New Forest, United Kingdom

hotel
238.67
sn
855883
New Milton, Hampshire, England BH25 6QS